A medical alert system may be one of the most important things seniors and other at-risk individuals can possess to ensure their well-being. It’s an alert system meant to activate a signal and tele-call specific people like caregivers in case of emergencies.
But is your medical alert device reliable when it is most needed? Like all lifesaving technologies, these medical devices require meaningful care and maintenance to perform well.
Besides, the lack of maintenance could result in malfunctioning at the least expected time, putting your safety in jeopardy. In this article, we will outline practical steps to keep your device in top shape and point out when an upgrade might be necessary.
Why Regular Maintenance Is Crucial?
Among Canadians 65 and older, falls top the list of causes of injury-related hospitalizations and deaths. Fall injuries reduce the quality of life for seniors, increase caregiver demands, and increase admissions to long-term care.
Considering how critical these safety devices are, it’s easy to understand how their limitations are overlooked. For Canadian seniors, these devices are specially engineered to withstand harsh weather conditions but can still get damaged anytime and in any way.
One way you can ensure medical alert for seniors in Canada perform well is to keep the devices well-maintained. Routine maintenance keeps the device functioning properly, reduces unexpected issues, and prolongs its life.
Here are essential steps to ensure your medical alert device stays in top shape.
1. Check the Battery or Power Source
A good place to start is to invest in devices with long battery life, reducing the need to charge them frequently. Besides that, you must ensure the device is always ready for use by frequently checking the battery and its power source.
A dead or very weak battery makes your important device useless when you need it the most. In order not to get into this scenario:
- Check the battery status weekly, especially for rechargeable systems.
- Replace disposable batteries at the manufacturer’s recommended replacement interval.
- Unplug rechargeable devices once fully charged to prevent overcharging.
If your device depends on a base station connected to the power grid, ensure you have a backup power supply, like a battery or generator, just in case there is a power outage.
2. Perform Regular System Tests
Most medical alert systems have a testing feature to ensure they will connect with the monitoring center effectively. Regularly test the system so it is functioning properly. Ensure you learn how to operate it so that when the time comes, there won’t be any unfamiliarity with its use.
Schedule time each week to:
- Press the help button to initiate a test call.
- Verify that the operator receives the signal and confirms the connection.
- Listen for clear communication in both directions.
That is a good practice that keeps the device functional. It will also familiarize you with how the system works.
3. Inspect Physical Components
Wear and tear from constant use can gradually destroy your hardware; similarly, dust and dirt with moisture will certainly cause malfunction. It is always a good practice to visually inspect the physical components of the device so each one properly executes its intended function.
You can do so once a month to ensure that the device isn’t damaged and that there aren’t any network issues. Three things you should periodically check for include:
- Cracks or other damage to the casing.
- Wear and tear on straps, buttons, or clips.
- Corrosion in the charging ports or connectors.
If you observe some damage, your provider may replace it or repair it.
4. Keep Software Up-to-Date
Modern medical alert devices have software or firmware that requires updating from time to time. For instance, the add-on features that enhance functionality, such as automatic fall detection, GPS-based location, and activity tracking, mean your device requires regular software updates.
These updates are necessary to enhance performance, fix bugs, or add new features. Consult your provider regarding schedules for updates and follow their instructions carefully. Some changes to the software may affect the safety and effectiveness of the device or the indications for use.
5. Store and Wear Properly
The ultimate benefit of medical alert devices for seniors is improving the likelihood of a good outcome from a medical emergency or intervention. They are worth the investment for you and your loved ones for the overall peace of mind—but only if you know how to use them.
How and where you use your device matters:
- Wearable devices should be secured comfortably to prevent accidental drops.
- Keep base stations in a central location with good signal coverage.
- Avoid exposing the device to extreme temperatures, which may affect performance, especially in Canadian winters.
6. Know When to Upgrade
Like all technology, medical alert devices evolve over time. Upgrading ensures you have the latest features to meet your needs, such as fall detection, GPS tracking, or enhanced connectivity. Consider upgrading if:
- The device is often malfunctioning, even after repairs.
- You have had the device for over five years.
- Your lifestyle or health needs have changed and require more advanced features.
Discuss with your provider about your needs to understand newer models and how they fit into your safety needs.
Final Thoughts: Building Trust in Your Medical Alert Device
Medical alert devices may be well worth it if you want to feel safe and you are living alone. You especially need them in case you have limited mobility due to your age, or in case you are prone to falls. However, your medical alert system is only as good as its maintenance.
You save on your peace of mind by holding it at the best through every tip shared above. If you are in Canada, consider some of the locally designed units for medical alert systems meant to guarantee reliable performance any time of the year.
