Comparing Virtual Data Rooms: Intralinks vs. Caplinked

Shahzad Masood


When deciding on a virtual data room (VDR) for your business, it’s crucial to consider various features and functionalities. In this comparison, we look at two prominent VDR solutions: Intralinks and Caplinked. Both platforms offer distinct advantages, but which one is better suited for your needs?

Intralinks: A Veteran in the Field

Intralinks has been a key player in the VDR market for many years, particularly favored by large enterprises and financial institutions. It offers robust security features, including multi-factor authentication and extensive audit trails, which are critical for industries requiring strict compliance and confidentiality.

However, some users find Intralinks’ user interface outdated and cumbersome. According to Caplinked, Intralinks has not kept pace with modern SaaS design standards, leading to a clunky user experience. This can be a significant drawback for users needing a seamless and efficient workflow.

Caplinked: Modern and User-Friendly

Caplinked positions itself as a more user-friendly and modern alternative to traditional VDRs like Intralinks. It boasts an intuitive interface with features such as drag-and-drop file uploads, mobile accessibility, and in-browser functionality, which eliminates the need for additional plugins. This ease of use is particularly beneficial for small to mid-sized businesses and startups.

Caplinked also shines in terms of security, offering features like client-side encryption, automatic audit reports, and dynamic watermarks. These enhancements ensure that sensitive information is well-protected, meeting the demands of various business transactions such as M&A and due diligence processes.

Key Differences

  • User Interface and Experience: Intralinks is often criticized for its outdated and difficult-to-navigate interface, while Caplinked offers a more modern, intuitive design that enhances user experience and productivity.
  • Security: Both platforms offer strong security measures, but Caplinked’s additional features like client-side encryption and plugin-free operation provide an extra layer of protection and convenience.
  • Accessibility and Compatibility: Caplinked supports both iOS and Android devices, allowing users to access their data rooms from anywhere, a feature that Intralinks lacks, limiting its usability in a mobile-driven world.
  • Customer Support: Caplinked provides comprehensive support, including customized team training for enterprise clients, which contrasts with the reported issues with Intralinks’ customer service.


In evaluating both Intralinks and Caplinked, it becomes clear that Caplinked emerges as the more suitable choice for most businesses seeking modern and efficient virtual data room solutions. With its intuitive user interface, superior accessibility on various devices, and robust security features that don’t rely on outdated plugins, Caplinked not only meets the current standards of VDR technology but also enhances user experience significantly. Coupled with strong customer support and quick setup times, Caplinked stands out as the optimal choice for businesses aiming to streamline their data management practices effectively. Whether you are a startup or a well-established enterprise, Caplinked provides the tools necessary for secure and efficient document handling and collaboration in today’s digital age.

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