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Free Tools That Will Take Your Small Business Customer Service to another Level

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Small Business

If you are a small business owner or you have a team of more than 500 people, you can agree that free is good. This is a business rule that applies to all. However, cost cutting becomes a priority when you are running a small business on a budget. In this scenario, business owners go above and beyond just to save some extra bucks.

Now, if you are a small business owner and running your own brand, congratulations. The path is hard but very rewarding. As a business owner, I can understand the sleepless nights you might have spent trying to figure out cost-cutting methods. 

In this digital age where everything can be fully automated, cost cutting is much easier than ever. Don’t believe me?

Well, I recently reduced my customer service cost to zero, all thanks to some free AI tools. Moreover, I have ditched my marketing and content team and shifted to free marketing tools as well. Yes, it takes a lot of time and effort but the cost is zero. And, when I say ZERO, I mean ZERO.

Now, my goal is to at least bring your customer support cost to a minimum. Before we explore my favorite tools, I want to mention that I have tried recreating customer support after analyzing some of the most successful business and service providers in the market like Cox Customer Service.

So, if you want to learn all about it, keep reading.

Top 5 Free Tools to Automate Your Customer Service

From one business to another, let me tell you how I did it and how you can do it too.

1-    Tidio

Customization is best for business but it can be expensive but not with Tidio. It is a complete self-service portal builder that can reply to the user query based on your business model. My favorite thing is that it is an AI tool built with machine learning but it doesn’t require learning time. Surprised right?

Well, Tidio crawls the content on your website and it replies to the queries of your customers in real time. it is a third-party WordPress plugin that is fully customizable. This tool is compatible with more than 20+ tools including some of the most used marketing and support tools like MailChimp, Mailerlite, etc.

Very clean dashboard, sorted messages, and is completely free, this is a tool that you will eventually fall in love with.

2-    ChatGPT

Your customer sent you a message and you do not know how to reply. Well, most big brands have a brand tone or brand voice that helps them build a template that they can follow for every reply. For small businesses, this can take time and resources, and the slightest delay means comprising response time.

My favorite thing to do here is to use ChatGPT. You can tell ChatGPT about your business, ask them about the tone, or even ask questions about your own brand. For my business, I prefer to maintain a catalog of replies that I generate from ChatGPT.

This catalog helps ChatGPT to respond right away according to my business. This also saves me from the hassle of writing a prompt every day.

3-    Hubspot Service Hub

As a small business with the vision to scale and grow into a brand, there is nothing better than Hubspot. Now I know it can be a little complicated but it is reliably worth the hassle. Hubspot service hub offers you access to topnotch tools that will help you automate customer interaction

This starts from access to conversational tools, a dashboard of shared inboxes, complete help desk automation tools, query playbooks, functionality manuals, feedback collection tools, and customer survey options as well.

Moreover, it will help you create customer information and assemble it into a single source. Therefore, making retrieval of info easy. It definitely does not get better than this. 

4-    Meta Message Automation

If you have an Omni channel approach for customer service, you might be familiar with Meta personalization for business. If you do not know already, I recommend you try it right away. With Meta message automation, everything is free and you are offering your customers an opportunity to reach out to you anytime.

Meta platforms like Instagram, WhatsApp, and Facebook offer instant chat services. Conventionally, you need a social media specialist to reply to the customer. However, this means when you are away or the reply is delayed; the response rate will take a hit.

To resolve this issue, Meta offers an automation message option for brands. Now, you can pick FAQs, set a greeting message, or send away messages to your customers anytime they send you a message. Simple, easy, and free, this is the best feature of Meta that you can explore and benefit from.

5-    Gorgias

If you are running an e-commerce store, Gorgias is an ideal option for you. Gorgias is an AI-based ticking and help desk platform that will help you manage all the customer interactions, so you can keep track. The best thing about this tool is that it is not just free but fully scalable as well.

Gorgias is compatible with multiple ecommerce platforms so it is simple to use. Since it is a third-party plugin, you just need to install it and it will start running. The tool can be integrated with Shopify, BigCommerce, WooCommerce, and Magento.

While it is free for a 50-ticket limit, it does not have a seating option. This means that it does not charge you based on user number. Instead, you will be paying per interaction.

Wrap Up

Although there are so many other tools that you can try, the above-mentioned tools have helped me so far. As a small business, my suggestion is to stay true to your quest and you might come across better tools in the future.

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BUSINESS

How to Choose the Right New Car for Your Needs

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New Car

Buying a new car is a major decision that involves more than just picking a model that looks good. It requires careful consideration of your lifestyle, driving habits, budget, and the most essential features. Whether commuting daily, transporting family, or planning weekend getaways, the right vehicle should match your needs and long-term expectations.

Start by identifying what matters most—fuel efficiency, safety ratings, cargo space, or tech features. If you want access to various vehicles and expert guidance as you search, learn more about the latest inventory available from trusted dealerships. Taking the time to research and compare ensures you drive away with a car that fits your lifestyle and your peace of mind.

Assess Your Needs and Lifestyle

To make an informed decision about a new car, consider your primary use, lifestyle, and the environment you’ll be driving in. For city dwellers, compact cars or crossovers are ideal for easy parking, while rural areas may prefer all-wheel drive or higher ground clearance. Consider the number of passengers, cargo, and special features like towing capability. A thorough assessment ensures you don’t compromise on everyday comfort and convenience.

Set a Realistic Budget

Budgeting for a new car involves more than just the sticker price. Financing, insurance, taxes, and registration add upfront costs, while fuel, maintenance, and repairs are ongoing expenses. Getting pre-approved for financing and researching insurance rates helps clarify your price range, easing the buying process.

Research Different Makes and Models

To find the best vehicle for your needs and budget, research different makes and models, compare feature packages, and evaluate reviews and recommendations. Consider factors like reliability, comfort, safety reputations, and newer models like driver-assist technology and innovative infotainment systems.

Evaluate Safety Features

Modern vehicles are equipped with advanced safety features such as AEB, lane departure warning, blind-spot monitoring, and adaptive cruise control, all of which help prevent collisions and ensure safety. These features are particularly beneficial during family trips and highway driving.

Consider Fuel Efficiency

Fuel costs rise over time, so a vehicle with strong fuel economy can save you a lot of money. Check the EPA estimates for city and highway driving for each vehicle you’re considering. For extra savings and to reduce your environmental impact, consider hybrids, plug-in hybrids, or fully electric options, which are becoming more available each year.

Test Drive Multiple Vehicles

Nothing can substitute for the hands-on experience of a test drive. Try several vehicles to compare seat comfort, driving position, and ease of access. Pay attention to road and engine noise, visibility, overall ergonomics, acceleration, handling, and braking. Test the user interface of any technology features to ensure they’re intuitive and reliable in real driving conditions.

Make Your Decision

After compiling your research and personal impressions, review the advantages and drawbacks of each option. Focus on finding a car that will satisfy your needs now and as your situation evolves in the coming years. Don’t hesitate to negotiate with dealers for the best pricing and financing terms, and seek incentives or rebates that could tip the scales in your favor.

Choosing the right new car isn’t just about enjoying your new ride—it’s about making a wise investment that will deliver satisfaction for years.

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Top Altcoins to Watch in 2025 and How to Trade Them Effectively on CoinW

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CoinW

As the crypto market continues to mature, investors and traders are turning their attention beyond Bitcoin to explore altcoins with strong growth potential. 2025 is shaping up to be an exciting year for cryptocurrencies like Ethereum (ETH), Solana (SOL), and XRP, which are steadily gaining momentum and solidifying their positions in the market. In this post, we’ll break down why these altcoins are worth watching and guide you through trading them effectively on the CoinW Crypto Exchange using spot, copy trading, and futures markets.

Ethereum (ETH): The Smart Contract Powerhouse

Ethereum remains a foundational layer of the crypto ecosystem, and 2025 looks to bring even more innovation to its network. With Ethereum 2.0 upgrades improving scalability and reducing transaction fees, ETH is poised to retain its dominance in decentralized finance (DeFi) and non-fungible tokens (NFTs). Its integration into various blockchain solutions, from layer-2 scaling protocols to enterprise-level applications, makes Ethereum a cornerstone asset for long-term investors.

Trading ETH on CoinW:

  • Spot Trading: CoinW’s spot market makes buying and holding ETH straightforward. Spot trading allows you to own Ethereum outright, which is perfect for those who believe in its long-term value.
  • Copy Trading: If you’re unsure about timing your entries or exits, CoinW’s copy trading feature lets you replicate the trades of experienced investors, helping you navigate volatile ETH price swings.
  • Futures Trading: For advanced traders, CoinW’s futures market enables you to speculate on ETH price movements with leverage. Futures trading can help you profit from both bullish and bearish market conditions. 

Solana (SOL): The Fast and Scalable Network

Solana has emerged as a top competitor in the blockchain space due to its impressive transaction speeds and low fees. Developers are flocking to Solana’s ecosystem, fueling growth in DeFi protocols, NFT marketplaces, and Web3 applications. As institutional interest grows, SOL is quickly becoming one of the most sought-after altcoins in 2025.

Trading SOL on CoinW:

  • Spot Trading: Purchase SOL easily and hold it as a long-term investment while taking advantage of its potential upside.
  • Copy Trading: Copy trading strategies on CoinW allow you to follow traders who specialize in SOL, giving you exposure to their expertise in navigating market cycles.
  • Futures Trading: Futures contracts for SOL give you the flexibility to hedge your holdings or capitalize on short-term price volatility.

XRP: Cross-Border Payment Leader

Despite regulatory challenges, XRP has maintained its position as a leader in cross-border payment solutions. Ripple’s partnerships with major financial institutions have bolstered XRP’s reputation, and with increased regulatory clarity expected in 2025, XRP’s adoption is likely to accelerate. This makes XRP one of the top altcoins to keep an eye on.

Trading XRP on CoinW:

  • Spot Trading: Acquire XRP on CoinW’s spot exchange to gain exposure to its price movements and use it in payment networks.
  • Copy Trading: Beginners can use copy trading to learn how experienced traders manage XRP’s volatility.
  • Futures Trading: Futures allow for more advanced trading strategies, enabling you to maximize returns from both upward and downward price movements.

Why CoinW Is Ideal for Altcoin Trading

CoinW Crypto Exchange stands out for its comprehensive trading tools and competitive fee structure. Whether you’re a beginner or a seasoned trader, CoinW offers a user-friendly platform with:

  • A wide selection of altcoins, including ETH, SOL, and XRP
  • Advanced charting tools for in-depth market analysis
  • Copy trading features to help newcomers get started
  • Futures markets for traders looking to leverage their strategies

CoinW’s security measures, including multi-layer encryption and cold wallet storage, make it a trusted platform for storing and trading your assets. Additionally, its low-fee transactions give traders more value for their investments.

Spot vs. Copy vs. Futures Trading: Choosing Your Strategy

Trading cryptocurrencies is not one-size-fits-all. Each trading style on CoinW offers unique advantages:

  • Spot Trading: Ideal for those who prefer a buy-and-hold strategy. You own the actual asset and can transfer it to your wallet.
  • Copy Trading: Perfect for beginners or those who lack time for in-depth analysis. This strategy allows you to mirror the moves of expert traders.
  • Futures Trading: Suitable for experienced traders looking to profit from volatility. Futures enable you to take long or short positions and use leverage to amplify gains.

By experimenting with different strategies, you can diversify your portfolio and reduce overall risk.

Tips for Trading Altcoins in 2025

To maximize your trading success, consider these actionable tips:

  1. Stay Updated on Market Trends: The crypto market is constantly evolving, and being informed about updates in Ethereum, Solana, and XRP ecosystems will give you an edge.
  2. Manage Your Risk: Use stop-loss orders and position sizing to protect your capital in volatile markets.
  3. Diversify Your Portfolio: Avoid putting all your funds into one token. Spreading investments across multiple altcoins can mitigate risk.
  4. Leverage CoinW’s Tools: Utilize advanced charting, AI-driven insights, and educational resources to enhance your trading skills.

Final Thoughts: Take Advantage of CoinW to Trade Altcoins

Ethereum, Solana, and XRP are well-positioned to lead the altcoin market in 2025. Whether you prefer to hold your assets long-term or actively trade to capitalize on market movements, CoinW Crypto Exchange provides everything you need. With spot, copy trading, and futures options, CoinW offers flexibility and security for every type of trader.

If you’re ready to explore the exciting world of altcoins, sign up for CoinW today. Experience low-fee transactions, powerful trading tools, and an ever-expanding selection of tokens to grow your crypto portfolio.

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BUSINESS

How Much Does an Asphalt Driveway Cost?

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Asphalt driveway cost

Asphalt is among the most popular options in case you are planning on upgrading your driveway. It is sturdy, smooth and appears smooth in front of any house. 

However, the most common question on the mind of a homeowner is: how much does an asphalt driveway cost? It will depend on a couple of important aspects, which we will dissect in this section.

Average Asphalt Driveway Cost

Generally, asphalt driveways cost in the range of 7-15 per square foot to install. To represent the average two-car driveway (approximately 600 square feet), it amounts to an average of between 4, 200 and 9, 000 dollars. Nevertheless, they may cost more or less depending on your location, the thickness of the asphalt and the complexity of the project.

What Affects the Price?

1. Driveway Length 

The longer the driveway, the more materials and labour is needed, thus making it costly.

2. Base Preparation 

In case your property requires excavation, grading, or a new gravel base, then you will have increased costs. A good base is important to permanence.

3. Asphalt Thickness 

The conventional driveway has approximately 2-3 inches of asphalt. The cost of more recent layers is more and the life span is bigger.

4. Local Labour Rates 

Prices are different by area. Higher labour costs are usually experienced in urban areas than in the rural areas.

5. Extra Functions

Drainage systems, edging, or sealcoating cost may be included in the final bill.

Long-Term Costs

When well-maintained, asphalt driveways have a life span of 15 to 20 years. In order to add to its lifespan, you will be required to reseal the surface after every 3-5 years. Sealcoating also requires a number of hundreds of dollars, but it helps to avoid cracks, potholes and fading. In the long run, the costs of maintenance are fairly cheap as opposed to the replacement of the entire driveway.

Summary

There is no one-size-fits-all price in an asphalt driveway. To the majority of homeowners, it is safe to budget between 5,000 and 10,000 dollars. This will be determined by the size of your driveway, the preparation work required and where you reside. Although it might sound like a large initial outlay, an asphalt driveway increases the aesthetics, longevity and value of your house-so it would be a better decision in the long-term.

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