FINANCE
Insurance Legacy Systems: What Are They?

Insurance companies have relied on legacy systems for decades to manage policies, claims, billing, and more. Insurers continue to struggle to provide customers with contemporary experiences; according to 41% of CIOs, legacy systems are the biggest obstacle to success in the tech industry. It makes sense, considering this mindset, that 68% of insurers intend to raise their application modernization spending, according to a Gartner report.
What Exactly Are Legacy Systems in Insurance?
A legacy system refers to old hardware and software that still works but is becoming outdated. You can read more about this. But for now, it is important to understand that in the insurance industry, common legacy systems include:
Policy administration systems. These manage the lifecycle of policies from enrollment to renewal to termination. They track policy details, calculate premiums, send renewal notices, and more. Many insurers still run decades-old policy admin systems built on mainframe technology.
Claims management systems. Claims systems handle the claims process from first notice of loss to settlement. This includes tracking claim details, reserving funds, corresponding with adjusters and policyholders, calculating settlements, and closing claims. Legacy claims systems make it difficult to get a holistic customer view or leverage new data sources.
Billing/premium accounting systems. Billing systems generate invoices, collect payments, track accounts receivable, and more. Aging accounting systems can hamper an insurer’s ability to offer flexible billing options.
Customer relationship management (CRM) systems. CRMs manage sales interactions and track customer data. Outdated CRMs prevent insurers from truly understanding customers and tailoring engagement.
Agency portals/management systems. These portals allow agents and brokers to quote policies, submit applications, manage accounts, and more. Aging agency systems are disconnected from core underwriting and policy admin systems.
Reinsurance systems. Reinsurance systems manage complex reinsurance treaties, track coverage, and handle settlements between insurers and reinsurers. Manual reinsurance management ties up resources.
Data warehouses. Data warehouses aggregate information across systems into one place for reporting and analytics. With siloed legacy systems, creating a comprehensive data warehouse is extremely difficult.
Other common legacy systems include document management, product configuration, compensation management, data reporting, and specialized line-of-business systems.
Why Are Legacy Systems Problematic for Insurers?
Legacy systems served insurers well for many years. But today, these antiquated systems are keeping insurers from innovating and hindering critical business needs:
- Poor customer experience. Disconnected legacy systems make it impossible to get a unified customer view or seamlessly manage policies across channels.
- Product limitations. Hardcoded legacy systems can’t support modern, usage-based insurance products with dynamic pricing and billing.
- Operational inefficiencies. Manual processes and fragmented systems lead to duplicated efforts across departments and channels.
- Weak analytics. With data locked in legacy systems, insurers struggle to leverage analytics and AI to improve decision-making.
- Soaring IT costs. Maintaining aging systems drains IT resources. And custom integrations between systems add complexity.
- Regulatory pressures. Updating systems to meet new regulations like IFRS 17 requires expensive, risky changes to legacy systems.
- Security and reliability risks. Out-of-date legacy systems lack robust security and resilience measures, increasing risk.
- Inability to scale. Modernizing products, channels, and partners requires scale and agility that legacy systems lack.
Due to these legacy system challenges, many insurers see stagnant premium growth, declining market share, and shrinking margins. Hence, the push towards digital transformation in insurance and migration off legacy systems.
Why Are Insurance Legacy Systems So Challenging to Replace?
Given their downsides, why do so many insurers struggle to modernize legacy systems? There are a few key reasons:
- Complexity. Policy admin, claims, and billing systems have decades of complex business logic baked in to account for various lines of business, regulations, products, and more. Replicating all this complexity is hugely difficult.
- Data migration. Insurers are terrified at the thought of migrating decades of legacy policyholders, claims, and financial data across systems. Bad data = big problems.
- Cost. Budgets for a full system replacement run into the tens or hundreds of millions of dollars over many years. That’s no small investment.
- Risk. Switching core systems brings massive operational risk. If new systems don’t work perfectly at go-live, customer service, cash flow, and more could suffer greatly.
- Disruption. Transitioning systems and business processes could negatively impact productivity across an insurer for months or longer. There are also tough IT skill gaps to address.
Given the high cost, risk, and effort, insurers often try to prolong legacy systems through add-ons, custom integration, or manual workarounds. But even these band-aids come with major drawbacks.
The Case for Insurance Digital Transformation
Despite the challenges, insurers just can’t afford to stand still on aging legacy systems. The costs and risks of inaction keep rising while carriers fall farther behind digitally savvy competitors, InsurTechs, and Big Tech.
Thankfully, advancing insurance technology and digital transformation approaches make modernization more achievable than ever without a hugely disruptive “big bang” legacy system overhaul. Some key digital enablers include:
Cloud platforms. By moving legacy systems to managed cloud platforms like AWS or Azure, insurers can gain agility, efficiency, and resiliency. This lifts the burden of hardware management and upgrades.
Insurance PaaS. Cloud “platform-as-a-service” solutions offer ready-to-use, configurable core insurance capabilities to accelerate legacy modernization in bite-sized pieces.
Insurance SaaS. Insurers can retire legacy systems faster by adopting best-of-breed “software-as-a-service” solutions, such as modern policy administration, billing, or data/analytics systems in the cloud.
Integration middleware. Integration platform-as-a-service (iPaaS) makes it easier to connect legacy with modern systems during incremental modernization journeys.
API enablement. Exposing legacy system capabilities via modern APIs accelerates integration and interoperability while extending system value.
Low-code platforms. Citizen-developer low-code platforms let insurers quickly build customer experiences on top of legacy systems, removing overreliance on IT.
IoT and telematics. The Internet of Things and connected devices feed real-time contextual data into legacy systems, enhancing analytics and functionality without core modernization.
AI and advanced analytics. Artificial intelligence, machine learning and big data collectively optimize decision-making, modernize experiences, increase automation, and maximize legacy system value.

Key Steps for Modernizing Insurance Legacy Systems
With the right motivation, strategy, and mix of modern capabilities, insurance companies can transform rigid legacy systems into agile, customer-centric technology stacks. Here are best practice steps to guide legacy modernization initiatives:
- Audit and assessment. Catalog all legacy systems and interfaces. Assess systems for technology status, data quality, integration complexity, costs to maintain/enhance, and more.
- Business case. Build a strong business case for modernization tied to customer experience, operational, risk management, and financial goals. Socialize cases across key executives and lines of business.
- Roadmap. Create a multi-year roadmap to retire legacy systems and meet business goals through a series of incremental modernization releases.
- Quick wins. Deliver some quick, high-impact legacy enhancements first (like customer and agent portals) to build confidence for bigger changes later.
- Communication. Overcommunicate modernization vision, roadmap specifics, and release outcomes across the organization and ecosystem partners.
- Cloud migration. To increase agility, access, and resilience, determine which legacy systems and datasets can first be migrated to managed cloud platforms.
- Data governance. Institute strong data governance, management, integrity, and security measures enterprise-wide early in the modernization journey.
- Integration. Use iPaaS and APIs to ensure legacy and modern platforms exchange data and interoperate smoothly during the transition.
- Testing. Conduct extensive end-to-end testing of components before going live, with a special focus on downstream legacy system impacts.
- Retirement and renewal. Once interoperability and data flows are verified, retire legacy systems and incrementally renew with modern platforms.
- Change management and training. Help people across the organization adapt to technology/process changes with training and post-go-live support.
Conclusion
The window for insurance companies to transform legacy systems doesn’t stay open forever. As customer expectations and market competition continue rising, the costs of legacy system inertia will soon outweigh investments lost from past modernization failures. Insurers must get transformation right this time. Following structured frameworks can help overhaul rigid policy admin and claims systems while adding innovative digital capabilities that rekindle premium growth and customer loyalty over time.
FINANCE
Learn from Timur Turlov: Practical Financial Advice for the Modern Economy

Timur Turlov is the CEO and founder of Freedom Holding Corp, a financial company with a strong presence in Kazakhstan and other parts of Central Asia. He has built a reputation as a forward-thinking leader in finance. Timur Turlov writes articles and opinion pieces on Kursiv Media, where he shares practical ideas about investing, inflation, and economic stability. His insights help both professionals and regular investors understand how to manage money wisely in today’s fast-changing world.
Why Timur Turlov’s Advice Matters
Turlov’s financial knowledge comes from years of real-world experience. He understands both local and global financial systems. On the Kursiv Media website, he shares thoughts about the Kazakh economy, smart investing methods, and ways to stay financially strong during inflation or crisis. His advice is helpful because it is simple, direct, and based on current facts.
One of the key reasons why people follow his advice is his ability to connect big ideas to everyday financial choices. For example, he explains how people and businesses can use bonds to fund growth or how long-term stock investments can protect wealth. These insights are important for anyone who wants to build a strong financial future.
Investment Tips from Timur Turlov
Turlov believes in long-term investment strategies. In one of his articles, he explains how long-term stock ownership helps people grow their money. He encourages investors to avoid chasing quick profits and instead focus on stable, reliable growth over time. He often points to the success of mature markets like the U.S. as examples of how patience and careful planning lead to better results.
Another important part of his advice is diversification. He suggests that investors should not put all their money into one place. Instead, they should invest in different sectors or instruments. This lowers risk and makes it easier to handle economic ups and downs.
Managing Inflation and Currency Risk
In today’s economy, inflation and currency risk are serious concerns. Turlov has written about how inflation can eat away at savings if people do not take smart action. He suggests using tools like inflation-linked bonds or investing in foreign currencies when needed. His focus is always on protecting the value of money over time.
He also shares ideas for governments. For example, he has written about how Kazakhstan can maintain a strong tenge (local currency) by using smart financial planning and better communication between banks and the state. These ideas show that his advice is not just for individuals but also for policy makers.
Technology and Economic Growth
Turlov also talks about the link between technology and economic development. In one article, he supported the idea of using bonds to fund the 5G rollout in Kazakhstan. He believes that investing in modern tech is not just a cost but a smart move for long-term growth. Faster internet means better business, more jobs, and higher productivity.
This shows that his financial advice is not limited to markets and money. He sees the bigger picture and encourages investment in areas that build a better future.
Financial Planning for the Modern World
The modern economy is full of change. From global inflation to new technology, there are many things to consider. Timur Turlov’s advice helps people feel more prepared. He suggests creating a clear financial plan with both short-term and long-term goals. He also talks about using reliable data and staying informed through trusted sources.
For young investors, his message is clear: start early, stay focused, and be patient. He advises them to learn the basics of finance and avoid emotional decisions. For experienced investors, he offers deeper insights into market trends, government policy, and new tools.
Read More from Timur Turlov
If you want to learn more about Timur Turlov’s thoughts and advice, visit his author page on Kursiv Media. There, you can find detailed articles about inflation, currency, investment, and economic planning. Each article is based on real experiences and includes practical steps you can take.
His content is a great source for anyone who wants to grow their financial knowledge and make better decisions in today’s economy. Whether you’re a beginner or an expert, you can learn something valuable from his work.
Conclusion
Timur Turlov offers useful and realistic advice for people who want to understand and succeed in the modern economy. His focus on long-term growth, smart investing, and future-ready planning makes his ideas both timely and trustworthy. Reading his work on Kursiv Media can help you make smarter choices and stay strong in any financial climate.
BUSINESS
How Do You Send Money to Nigeria Without Losing Out on Exchange Rates?

Sending money internationally can sometimes be challenging, especially when trying to ensure that your funds do not lose their value due to fluctuating exchange rates. This is particularly true when sending money to Nigeria, where the exchange rate can significantly impact how much money arrives in the local currency, Naira (NGN). This article will explore various strategies to help you send money to Nigeria without losing out on exchange rates.
Understanding Exchange Rates
Before sending money, it’s crucial to understand how exchange rates work. Exchange rates determine how much one country’s currency is worth in another country’s currency. They fluctuate due to various factors, including economic stability, inflation, and political events. When you send money to Nigeria, the amount of Naira you get for your dollars, euros, or any other currency depends on the current USD to NGN exchange rate.
Choosing the Right Money Transfer Service
Selecting the right money transfer service is one of the first steps to ensure a good exchange rate. Not all services offer the same rates or fees. Some may offer competitive exchange rates but high fees, while others might have low fees but less favorable exchange rates. It’s important to compare different services to find the best combination of rates and fees for your transfer.
Timing Your Transfer
Exchange rates fluctuate constantly, so the timing of your transfer can make a big difference in the amount of money the recipient receives. Monitor market trends and send money when the exchange rate is favorable. Various online tools and apps can help you monitor real-time exchange rates.
Sending Money in Local Currency
When sending money to Nigeria, choose to send it in the local currency (NGN) rather than in foreign currencies. This way, you avoid double conversion fees — converting your money to another major currency and Naira. Sending directly in NGN can save you money and ensure more arrives at your destination.
Use Fixed Exchange Rate Services
Some money transfer services offer fixed exchange rates. This means that you can lock in an exchange rate for a future transfer, protecting you against unfavorable market shifts. If you anticipate that the exchange rate will worsen shortly, using a service with fixed exchange rates can save you money.
Reducing Transfer Fees
In addition to getting a good exchange rate, minimizing transfer fees is crucial. Some services charge a flat fee, while others take a percentage of the transfer amount. Look for services with low or no fees to ensure more of your money makes it to Nigeria.
Consider Peer-to-Peer Transfer Services
Peer-to-peer (P2P) transfer services can offer more favorable exchange rates and lower fees than traditional banks or transfer services. P2P platforms match people looking to exchange currencies, bypassing traditional banking fees and offering more competitive rates.
Using Cryptocurrency Transfers
Cryptocurrency is becoming a popular way to send money across borders, including to Nigeria. While the cryptocurrency market can be volatile, some services allow you to convert your money to a stablecoin (a cryptocurrency pegged to a stable asset like the USD) and then send it. This method can offer low fees and competitive exchange rates.
With Western Union, “Send money from USD to NGN the way that’s convenient for you: online, with our app, or in person at an agent location.” In conclusion, sending money to Nigeria without losing out on exchange rates requires research and planning. By understanding exchange rates, choosing the right transfer service, timing your transfer wisely, and considering alternative methods like P2P services or cryptocurrency, you can ensure your money reaches its destination without unnecessary loss. Remember to regularly review your approach and stay informed about the latest trends in money transfer services and exchange rates.
BUSINESS
Breaking Barriers: Quick Loans Promoting Inclusivity and Accessibility

In recent years, the financial industry has observed a revolutionary change in the way services are provided, with a specific emphasis on making them more inclusive and accessible. A particularly instrumental factor contributing to this shift is the emergence of quick loans. As their name suggests, these loans enable users to secure funds in a relatively short time span which is essential in urgent situations. They are efficiently breaking barriers, providing a quicker, simpler, and more transparent service to a wider demographic, thereby promoting inclusivity and accessibility.
Breaking Barriers: Making Financial Assistance Accessible
The primary barrier in accessing financial services, especially loans, has historically been the prolonged paperwork and analysis. It often excluded individuals who needed instant financial aid or those without substantial credit history. The process of applying for traditional loans is cumbersome and time-consuming. However, quick loans have pushed the envelope by simplifying this process. Most providers now offer an online application process that only requires basic personal and financial information, allowing almost anyone to apply.
Fostering Inclusivity: Loans for Everyone
Another barrier within traditional lending practices is the high level of scrutiny, which in many cases leads to rejection, leaving a significant number of individuals and small businesses marginalized. By focusing on a wider range of applicant profiles, quick loans have democratized access to capital, fostering inclusivity. They are designed to provide services to a broad spectrum of society, including those with less-than-perfect credit scores, irregular income, or even those who are entirely new to borrowing.
Promoting Transparency
Quick loans providers have driven the agenda for financial transparency. They’ve eliminated hidden fees and clauses, making the entire process transparent. Applicants know exactly what they have to pay back, when, and why, taking the guesswork out of borrowing and repaying loans.
Stimulating Economic Growth
Inclusivity and accessibility in financial services have broader implications as well. By empowering a larger section of society with financial tools, quick loans have the potential to stimulate economic growth. People who were previously excluded from the mainstream financial system now have opportunities to contribute to the economy by starting small businesses, thereby promoting economic development, and reducing poverty.
Conclusion
In conclusion, the emergence of quick loans is a game-changer, redefining the lending landscape. They are successfully breaking barriers and making loans more accessible and inclusive. Though they are not without their challenges, with responsible use, they have a significant role to play in promoting financial health and economic stability in society.
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